Shipping Policy

Subscription Shipping

Mirage Velours ships subscription orders monthly to the address provided by the customer.

Shipments are processed after payment for the applicable subscription period has been successfully received.

Shipping Schedule

Subscriptions are generally shipped at the beginning of each month.

The exact shipping date may vary from month to month.

New subscriptions placed after the monthly shipping deadline will be included in the next scheduled shipment cycle.

Shipping Costs

For Mirage Velours subscriptions:

• Free shipping within the Netherlands.

• For subscriptions delivered to Belgium, a contribution towards shipping costs is required.

Mirage Velours covers approximately 50% of the shipping costs (€3.95), while the remaining shipping costs will be charged per delivery.

Any shipping costs for other countries will be clearly displayed during checkout.

Shipping Timeline:
Estimated delivery dates are based on shipments within the Netherlands. International delivery times may vary.

Delivery Times

Estimated delivery times after dispatch are:

Netherlands: 1–3 business days
Belgium: 2–5 business days

Mirage Velours relies on external delivery providers and cannot be held responsible for delays beyond its reasonable control.

Changing Your Shipping Address

Customers may update their shipping address through their customer account, provided the change is made before the start of a new subscription period.

Address changes submitted after this point may not take effect until the following month's shipment.

Undelivered Shipments

If a shipment cannot be delivered due to an incorrect address provided by the customer, Mirage Velours is not responsible for any additional costs, delays, or losses resulting from the incorrect information.

Questions About Shipping

If you have any questions regarding your shipment, please feel free to contact us through our contact page or by email.