Privacy policy

Privacy Policy

1. General

Mirage Velours highly values the protection of your personal data. In this Privacy Policy, we explain what information we collect, why we collect it, and how we handle it.

Mirage Velours processes personal data in accordance with the General Data Protection Regulation (GDPR).

2. Personal Data We Process

Mirage Velours processes personal data when you use our website, place an order, or subscribe to one of our services.

This may include the following information:

  • First and last name

  • Address details

  • Email address

  • Phone number (if provided)

  • Payment information

  • IP address

  • Order and subscription details

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing and delivering orders and subscriptions

  • Handling payments

  • Managing subscriptions

  • Sending service-related emails

  • Responding to inquiries via email or chat

  • Improving our website and services

  • Complying with legal obligations

4. Legal Basis

Mirage Velours processes personal data based on:

  • The performance of a contract

  • Legal obligations

  • Legitimate interests

  • Your consent (for example, for newsletters)

5. Data Retention

Personal data is not retained longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

6. Sharing Personal Data with Third Parties

Mirage Velours only shares personal data with third parties when necessary for the performance of a contract or to comply with a legal obligation.

This may include:

  • Payment service providers

  • Delivery and shipping providers

  • IT and hosting providers (such as Shopify)

Appropriate data processing agreements are established with these parties where required.

7. Cookies

Mirage Velours uses cookies and similar technologies to ensure the proper functioning of the website and to improve user experience.

When you first visit our website, you will be informed about the use of cookies and asked for your consent where required.

8. Security

Mirage Velours takes appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access.

9. Your Rights

You have the right to:

  • Access your personal data

  • Correct your personal data

  • Request the deletion of your personal data

  • Restrict the processing of your personal data

  • Object to the processing of your personal data

  • Request data portability

To exercise any of these rights, please contact us through our contact page, by email, or via the chat function on our website.

10. Changes to This Privacy Policy

Mirage Velours reserves the right to modify this Privacy Policy at any time. We recommend reviewing this policy regularly to stay informed of any updates.

11. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us through our contact page, by email, or via the chat function on our website.